Service & contact - hero

服务与联系信息

我们如何为你服务?

你们的开放时间是什么?

我们与阿姆斯特丹城市一样全年开放!但是与阿姆斯特丹不一样的是,我们需要睡美容觉。我们希望你在以下开放时间进行访问:

- 周一至周四,12:30 至 21:00(最晚入场时间为 19:30)。
- 周五至周日,12:30 至 21:00(最晚入场时间为 19:30)。
- 12 月 24 日与 31 日,12:30 至 16:00(最晚入场时间为 14:00)。
- 在 7 月和 8 月,我们整个一周都会采用周末的开放时间。

交通指南

地址

Heineken Experience Stadhouderskade 78 1072 AE Amsterdam

公共交通

1、7、19 和 24 路有轨电车以及地铁 52 号线就在拐角停靠

获取指引

请告诉我们!

我们很乐意回答你的任何问题。请打电话给我们,或者在 Facebook 或 Instagram 上向我们发送消息。

有关门票的问题
+31 (0)20 261 1323
其他问题
+31 (0)20 721 5300
你也可以通过以下方式联系我们:
Facebook Instagram

常见问题

  • I bought a ticket, but I have not received confirmation. What should I do?

    Have you checked your spam box? Sometimes our emails land there by mistake. Is it a ticket for today? We advise you to go to the Heineken Experience directly and contact our information desk. They will help you. Is it a ticket for another day? Please send an email to support@globalticket.nl. We will help you out and you will receive a confirmation by mail. Has your account not been charged? In that case, you have not bought a ticket yet. Please go back to our ticketing page and try again.

  • Can I cancel my reservation?

    If you have any questions regarding your reservation, please contact us at hospitality.experience@heineken.com.

  • Can we contact you directly?

    For sure! Send us an e-mail hospitality.experience@heineken.com (link that opens in a new message) or call us on +31 (0) 20 721 5985 (Monday to Friday 09:00 – 17:00 CET)

  • Do you have another question?

    We are all (h)ears. Contact us on Facebook (Heineken Experience), Messenger, Twitter and via E-mail (service.experience@heineken.com).

  • I have lost something, what can I do?

    Please send an email to service.experience@heineken.com and we will try to help you as soon as possible.