Wann habt ihr geöffnet?
Amsterdam ist 365 Tage im Jahr geöffnet – wir auch! Aber im Gegensatz zu Amsterdam brauchen wir unseren Schönheitsschlaf. Wir freuen uns, Dich zu den folgenden Öffnungszeiten begrüßen zu dürfen:
- Montag bis Donnerstag 10:30 bis 19:30 Uhr (letzter Einlass 17:30 Uhr).
- Freitag bis Sonntag 10:30 bis 21:00 Uhr (letzter Einlass 19:00 Uhr).
- 24. und 31. Dezember 12:30 bis 16:00 Uhr (letzter Einlass 14:00 Uhr).
- Im Juli und August gelten die ganze Woche über die Wochenendzeiten.
- April 17th, 2021: 12:00 to 20:00 (last entry 18:15)
Anfahrt
Addresse
Heineken Experience
Stadhouderskade 78
1072 AE Amsterdam
Öffentliche Verkehrsmittel
Die Straßenbahnlinien 1, 7, 19 und 24 sowie die Metro 52 halten direkt um die Ecke
Häufig gestellte Fragen
I bought a ticket, but I have not received confirmation. What should I do?
Have you checked your spam box? Sometimes our emails land there by mistake. Is it a ticket for today? We advise you to go to the Heineken Experience directly and contact our information desk. They will help you. Is it a ticket for another day? Please send an email to support@globalticket.nl. We will help you out and you will receive a confirmation by mail. Has your account not been charged? In that case, you have not bought a ticket yet. Please go back to our ticketing page and try again.
I bought a ticket for the wrong date. Can I exchange my ticket or get a refund?
Sadly, we are unable to give any refunds. Not even in case of circumstances beyond your control, such as public transport problems or personal circumstance. Still, we will do our best to help you. If possible, we will try to rebook your ticket to another date. For questions regarding your ticket, please send an email to support@globalticket.nl.
Do you offer student discount?
Unfortunately, we do not offer student discount.
I have an Amsterdam pass. Where do I book my tickets?
Book your tickets now via https://tickets.heinekenexperience.com/amsterdampass
Is there a cloakroom in the Heineken Experience?
Yes, we offer a cloakroom service. You can leave your possessions (coat, bag, backpack, suitcase, umbrella or buggy) with us, free of charge. This way you can enjoy the tour without a care in the world.